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ServerGurus
Our Facility

Hosted at the CtrlS Tier IV Datacenter, Financial District, Hyderabad

One of India's highest-rated datacenter facilities. 99.995% uptime target, N+N redundancy across every critical system.

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Facility Specifications

Tier IV Certified

Highest datacenter classification by Uptime Institute. Designed for 99.995% availability.

N+N Power Redundancy

Dual utility feeds, dual diesel generators, dual UPS systems. No single point of failure in the power chain.

Precision Cooling

CRAC units with hot/cold aisle containment. Dedicated cooling zones with N+1 redundancy.

PUE < 1.6

Power Usage Effectiveness optimized through efficient cooling and power distribution.

Fire Suppression

VESDA early detection, FM-200 gaseous suppression. Multi-zone protection.

Seismic Zone II

Building designed to withstand seismic activity per Indian standards.

Multiple Fiber Paths

Diverse fiber entry points with multiple Tier 1 carrier presence on-site.

24/7 On-site Staff

Network Operations Center staffed around the clock with trained engineers.

Compliance & Certifications

Independently audited controls covering information security, payment handling, service management, and quality.

ISO 27001

Information Security

PCI-DSS

Payment Card Industry

SOC 2

Service Organization

ISO 20000

IT Service Management

ISO 9001

Quality Management

Network & Connectivity

Multiple Tier 1 carriers with direct peering and low-latency routes across India and internationally.

Domestic Routes

CityLatency
Hyderabad (local)< 2 ms
Bengaluru8-12 ms
Chennai12-18 ms
Mumbai20-28 ms
Delhi NCR30-40 ms

International Routes

CityLatency
Singapore55-70 ms
Tokyo100-120 ms
Frankfurt120-140 ms
US East180-210 ms
US West220-250 ms

Physical Security

Biometric access control

24/7 armed security guards

CCTV with 90-day retention

Mantrap entry vestibules

Visitor escort policy

Cabinet-level locking

FAQ

Datacenter Facility Questions

Tier IV is the highest classification defined by the Uptime Institute. It requires fully fault-tolerant infrastructure with N+N redundancy across power and cooling, designed to sustain 99.995% availability even during a component failure or planned maintenance.

ServerGurus infrastructure runs from the CtrlS datacenter in Financial District, Nanakramguda, Hyderabad, Telangana — a short drive from HITEC City and Gachibowli.

Yes. Datacenter tours are available by appointment for qualified prospects. Contact our sales team to arrange a visit and see the Tier IV facility firsthand.

The facility uses biometric access control, 24/7 armed security guards, CCTV with 90-day retention, mantrap entry vestibules, a visitor escort policy, and cabinet-level locking.

The datacenter is ISO 27001 (information security), PCI-DSS (payment card industry), SOC 2, ISO 20000 (IT service management), and ISO 9001 (quality management) certified.

Multiple Tier 1 carriers peer directly on-site over diverse fiber entry points, giving sub-2ms latency within Hyderabad and low-latency routes across India and internationally.

Schedule a Datacenter Tour

See our Tier IV facility firsthand. Tours available by appointment for qualified prospects.

Tour Our Datacenter