This Acceptable Use Policy (“AUP”) governs the use of all ServerGurus infrastructure services — bare metal servers, GPU cloud, Cloud VPS, and private cloud — hosted from the CtrlS Tier IV datacenter in Hyderabad. By using our services, you agree to comply with this policy.
Prohibited Activities
You may not use our services for: distribution of malware, viruses, or ransomware; sending unsolicited bulk email (spam); hosting content that violates Indian law or international law; DDoS attacks or network abuse; cryptocurrency mining without prior written approval; child exploitation material (zero tolerance, reported to authorities); phishing or identity theft; IP address spoofing or unauthorized network scanning.
Resource Usage
You agree not to use resources in a way that degrades service for other customers. Excessive CPU, bandwidth, or I/O usage beyond your plan limits may result in throttling or a request to upgrade.
Security
You are responsible for securing your servers, applications, and credentials. You must promptly address any security vulnerabilities or compromises. We reserve the right to suspend compromised services to protect our network.
Backups & Data Responsibility
Enforcement
Violations may result in: warning and request to remediate, temporary service suspension, permanent termination without refund. We report illegal activity to the appropriate authorities.
Reporting Abuse
Report abuse to [email protected]. We investigate all reports within 24 hours.